This development was selected for PACT conversion — a public-private partnership typically targeting developments with significant capital needs and deferred maintenance. Conditions may reflect years of deferred repairs prior to conversion.
WISE TOWERS is a public housing development operated by the New York City Housing Authority (NYCHA) in Manhattan, comprising 389 apartments across 2 buildings completed in 1965. MetroDeeds tracks 390 HPD housing-maintenance code violations across the development's tracked BBLs, including 157 Class C (immediately hazardous, the most serious classification), 149 Class B (hazardous), and 84 Class A (non-hazardous) — placing the development well above the city-wide NYCHA average violation density. NYCHA, the public agency that owns and operates NYC's federal public housing portfolio, collectively manages approximately 159,354 apartments across 305 publicly tracked developments and has been consistently ranked among NYC's most distressed landlords by tenant advocates. The agency's portfolio aggregates 8,273 HPD housing-maintenance violations city-wide as of May 29, 2026, equivalent to a portfolio-wide density of approximately 0.05 violations per apartment. All data sourced from NYC HPD violation feeds and NYCHA's published development roster. See the methodology page for HPD classification details and data freshness.
| Case Type | Filed | Status | BBL |
|---|---|---|---|
| Tenant Action | May 23, 2025 | CLOSED | 1012210007 |
| Heat and Hot Water | Dec 30, 2024 | CLOSED | 1012210007 |
| Tenant Action | Jul 31, 2024 | CLOSED | 1012210007 |
| Tenant Action | Jan 4, 2024 | CLOSED | 1012210007 |
| Tenant Action | Mar 28, 2023 | CLOSED | 1012210007 |
| Class | Inspection Date | Description | Status | BBL |
|---|---|---|---|---|
| C | Mar 12, 2026 | § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF SCALDING HOT WATER ABOVE 130 DEGREES IN THE ENTIRE APARTMENT LOCATED AT APT 2F, 2nd STORY, 1st… | CIV14 MAILED | 1012210007 ↗ |
| C | Mar 12, 2026 | § 27-2026 ADM CODE REPAIR THE LEAKY AND/OR DEFECTIVE FAUCETS AT BATHTUB IN THE BATHROOM LOCATED AT APT 2F, 2nd STORY, 1st APARTMENT FROM SOUTH AT WEST , SECTION… | CIV14 MAILED | 1012210007 ↗ |
| C | Jan 10, 2026 | § 27-2033 ADM CODE PROVIDE READY ACCESS TO BUILDINGS HEATING SYSTEM DOOR LOCKED AT CELLAR AT BOILER ROOM | VIOLATION DISMISSED | 1012210007 ↗ |
| C | Jan 10, 2026 | § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 19K, 19th STORY, 3rd APARTMENT FROM WEST AT NORTH , SECTIO… | VIOLATION CLOSED | 1012210007 ↗ |
| C | Nov 26, 2025 | § 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HI… | VIOLATION DISMISSED | 1012210007 ↗ |
| C | Nov 18, 2025 | § 27-2033 ADM CODE PROVIDE READY ACCESS TO BUILDINGS HEATING SYSTEM DOOR LOCK AT CELLAR | VIOLATION DISMISSED | 1012210007 ↗ |
| C | Nov 18, 2025 | § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 19K, 19th STORY, 3rd APARTMENT FROM WEST AT NORTH , SECTIO… | VIOLATION CLOSED | 1012210007 ↗ |
| C | Nov 18, 2025 | § 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE LA… | VIOLATION CLOSED | 1012210007 ↗ |
| C | Nov 1, 2025 | § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 19K, 19th STORY, 3rd APARTMENT FROM WEST AT NORTH | VIOLATION CLOSED | 1012210007 ↗ |
| C | Nov 1, 2025 | HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 19K, 19th STORY, 3rd APARTMENT FROM WEST AT NORTH | VIOLATION CLOSED | 1012210007 ↗ |
Each BBL links to MetroDeeds deed feed for full transaction history.
WISE TOWERS comprises 389 apartments across 2 buildings, operated by the New York City Housing Authority (NYCHA). The development is part of NYCHA's portfolio of approximately 159,354 apartments across 305 publicly-tracked developments city-wide.
MetroDeeds tracks 390 HPD violations at WISE TOWERS as of May 29, 2026: 157 Class C (immediately hazardous), 149 Class B (hazardous), and 84 Class A (non-hazardous). HPD violations are recorded by the NYC Department of Housing Preservation and Development based on building inspections and complaint follow-ups.
WISE TOWERS is owned by the New York City Housing Authority (NYCHA) but has been transferred to private management under NYCHA's PACT (Permanent Affordability Commitment Together) program. Day-to-day property management — including maintenance and tenant services — is handled by a private company under the federal RAD program. NYCHA retains long-term ownership and rent regulation; tenants keep their public-housing tenancy rights.
WISE TOWERS has approximately 1.00 HPD violations per apartment, versus the NYCHA-wide cohort average of approximately 0.05 violations per apartment (8,273 violations across 159,354 apartments). That is approximately 19.3× the NYCHA-wide cohort average — a high-density outlier.
WISE TOWERS residents can request maintenance work via the MyNYCHA app (see nyc.gov/site/nycha/residents/mynycha.page for app store links) or by calling NYCHA's Customer Contact Center at 718-707-7771, available 24 hours a day. For emergency conditions HPD also enforces — including heat or hot water failures during heat-season months, no water, or mold — residents can additionally file a complaint with HPD by calling 311 or visiting nyc.gov/311. Sustained non-response can be escalated through NYC Housing Court via an HP Action; see the methodology page for guidance.
On-the-ground signal from tenants, attorneys, journalists, and other people who actually know this development. Posts go through a 24-hour first-post review before becoming public.